Food and Beverage service Captain

Qualifications

• 10th, Inter

Basic Info

Desire candidate profile

• The Food and Beverage Captain oversees the daily operations of the restaurant or dining area, ensuring exceptional service, smooth coordination among staff, and a high level of guest satisfaction. This role involves supervising the service team, assisting guests, handling complaints, and ensuring adherence to quality and hygiene standards. Key Responsibilities: Supervise and coordinate the activities of the service staff (waiters, stewards, runners). Greet guests, take orders when necessary, and ensure timely and accurate service. Monitor table settings, cleanliness, and overall dining area presentation. Train and guide new and existing service staff on standards and procedures. Ensure smooth communication between kitchen and service staff. Handle guest complaints and concerns professionally and promptly. Assist with menu recommendations and upselling of food and beverage items. Ensure compliance with hygiene, health, and safety regulations. Maintain inventory of service items (cutlery, linen, condiments) and report shortages. Assist in preparing duty rosters and assigning daily tasks to team members. Required Skills & Qualifications: Diploma or degree in Hotel Management or related field (preferred). 2–4 years of experience in food and beverage service, with at least 1 year in a supervisory role. Excellent leadership and communication skills. Strong knowledge of food and beverage service standards. Ability to handle high-pressure situations with professionalism. Proficiency in using POS systems and order management software. Customer-focused attitude with attention to detail. Willingness to work flexible hours, including weekends and holidays. Work Environment: Fast-paced hotel, restaurant, or banquet environment. Standing and walking for extended periods. Working closely with kitchen and bar staff in a team setting.

Company Hiring For

• Food And Beverage Captain